Privacy Policy
How Platinum Water Restoration handles the information you share with us.
Platinum Water Restoration ("we", "us") respects your privacy. This policy explains what information we collect when you contact us or use this website, and how we use it.
Information we collect
We are a call-first business and do not operate contact forms on this site. When you phone us, we collect the details you choose to share, your name, address, phone number, and a description of the water damage, so we can dispatch a crew and complete the work.
Like most websites, our host may automatically log standard technical data such as your IP address, browser type, and the pages you view, for security and to understand how the site is used.
How we use your information
We use the information you provide to respond to your request, schedule and perform restoration work, document the loss for your insurance claim, and follow up on the service. We do not sell your personal information.
Sharing
We may share necessary details with your insurance carrier and any subcontractor directly involved in your project, and where required by law. We do not share your information for unrelated marketing.
Cookies
This site uses minimal cookies needed for basic function and analytics. You can control cookies through your browser settings.
Your choices
You may ask us what information we hold about you and request that we correct or delete it, subject to records we must keep for legal and insurance purposes.
Contact
Questions about this policy? Call (949) 802-2643 or email [email protected].
This policy may be updated from time to time; the current version always appears on this page.