Terms of Use
The standard terms that govern our services and this website.
These Terms of Use govern your use of the Platinum Water Restoration website and your engagement of our water damage restoration services. By using this site or hiring us, you agree to these terms.
Our services
Platinum Water Restoration provides water damage restoration, including water extraction, structural drying, and related cleanup, for residential and commercial properties in Tustin, CA and surrounding Orange County. The specific scope of any project is set out in the estimate and work authorization you approve.
Estimates and payment
Estimates are based on the conditions observed and may be revised if hidden damage or additional saturation is found once work begins. We will communicate any change before proceeding. Payment terms are provided with your written estimate.
Insurance
We often work directly with your insurance carrier and document the loss to support your claim. You remain responsible for your policy obligations, including any deductible, and for amounts your carrier does not cover.
Use of this website
The content on this site is provided for general information about our services. You may not misuse the site, attempt to disrupt it, or copy its content for commercial use without permission.
Limitation of liability
We perform our work to recognized industry standards. To the extent permitted by law, our liability for any claim relating to the website is limited, and the website is provided on an as-is basis.
Contact
Questions about these terms? Call (949) 802-2643 or email [email protected].